Processing Time
We process and ship orders within 1–3 business days after your order is confirmed. Once your package has been dispatched, you will receive a shipping confirmation email containing your tracking number.
Shipping Address
Please ensure that your shipping address is accurate and complete, including your full name, street address, city, postal code, country, and a valid phone number. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. Any additional shipping fees incurred from address corrections will be the responsibility of the buyer.
Shipping Delays
While we strive to meet all delivery timelines, unforeseen circumstances such as inventory availability, holidays, extreme weather, pandemics, or other force majeure events may cause delays. In such cases, we will notify you as soon as possible via email and provide updates on your order status.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the real-time status of your delivery through our carrier’s website.